Privacy Policy for HoundMade UK

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1. Introduction

Welcome to HoundMade UK ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

a. Personal Information:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (e.g., credit card details)

 

b. Non-Personal Information

• Browser type and version

• IP address

• Operating system

• Referring website

• Pages visited on our site

• Time and date of visit

 

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill your orders

• To communicate with you about your order, including sending confirmations and updates

• To respond to your inquiries and provide customer support

• To improve our website and services

• To personalize your shopping experience

• To send you promotional materials and special offers (if you have opted-in)

• To detect and prevent fraud

 

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

• Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Sockets Layer (SSL) technology to encrypt payment information

• Regularly updating our software and infrastructure to prevent vulnerabilities

• Restricting access to personal information to employees and contractors who need to know that information in order to process it

 

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

 

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request the correction of inaccurate information

• Request the deletion of your personal information

• Opt-out of receiving marketing communications from us

To exercise these rights, please contact us at emily@houndmadeuk.com

 

9. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: emily@houndmadeuk.com

By using our site, you consent to our Privacy Policy.

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Thank you for shopping at HoundMade UK!